AR CALLER (INTERNATIONAL VOICE)

• Making outbound calls.
• Handling denials, insurance follow-ups, and resolving AR-related issues.

• Candidates must have at least 2+ years of experience in Accounts Receivable (AR) in the US healthcare domain.
• Candidates should have prior experience in physician billing or hospital billing, with expertise in handling denials, following up with insurance providers, and resolving accounts receivable (AR) issues.
• Proficiency in understanding and using medical billing terminologies.
• Ability to articulate clearly and professionally with insurance representatives, healthcare providers, and patients.
• Candidates must demonstrate analytical thinking to identify and resolve AR issues.
• Ability to prioritize accounts and follow through on unresolved claims.

• Excellent verbal and written communication skills are essential.
• In-depth knowledge of the US healthcare revenue cycle management (RCM), including:
  • Insurance verification
  • Authorization follow-up
  • Claims processing
  • Denial management
• Familiarity with CPT, ICD-10, and HCPCS codes is preferred.
• Knowledge of payer policies (Medicare, Medicaid, commercial insurance) is a bonus.
• Proficiency in MS Office tools (Excel, Word) for reporting and analysis.
• Hands-on experience with healthcare billing software and tools (e.g., Epic, Athena, Kareo, or similar).

• Fixed US shift (6:30 PM – 3:30 AM IST).
• Fixed Saturday & Sunday off.
• Work from office.

Note: A notice period buyout can be considered based on the requirement.